Mental Health and Wellness

If you or someone you know is struggling or in crisis right now, help is available. Both the NCDHHS Peer Warmline and 988 are available to anyone, anytime. Call 1-855-PEERS NC (855-733-7762) or call or text 988 or chat at 988Lifeline.org . People who speak Spanish can now connect directly to Spanish-speaking crisis counselors by calling 988 and pressing option 2, texting “AYUDA” to 988, or chatting online at 988lineadevida.org or 988Lifeline.org .
FIND HELP FOR MENTAL HEALTH OR SUBSTANCE USE CRISIS:
YOU HAVE A CHOICE ABOUT HOW TO GET SERVICES WHEN YOU ARE IN A CRISIS
Phone First…
Trillium Access Center is available 24 hours a day, 7 days a week. Customer Service Specialists will assist you to find a crisis provider that is well-matched with your needs. Your local number is: 1-877-685-2415 for Member & Recipient Services or 1-888-302-0738 for Behavioral Health Crisis. If you already have a service provider, call them first. Providers who know you are usually best prepared to assist you in a crisis.
Have Support Come to You…
Crisis situations are often best resolved at home. Mobile Crisis Teams are available 24 hours a day in all counties. Professional counselors will speak with you and your family during a visit. They have an average response time of 2 hours. This service is provided by:
Go To A Crisis Center…
Many counties have a specialized crisis center where you can walk in for a crisis assessment and referrals to additional services. Appointments are not needed. The crisis center in your county is provided by:
